What To Expect During Your Painting Estimate
What can you expect and what should you ask when the estimator arrives? Below are the guidelines we follow to offer our potential customers a detail quote and excellent customer service.
Booking an Estimate
There are different ways to book an estimate, most common ones are by visiting our website, calling our direct scheduling phone number at 1-866-59-PAINT, or shooting us an email. If booking is done by email we will contact you no later than the next business day. We’ll ask basic preliminary questions regarding the job and once the scope of work is understood we’ll schedule it for the earliest date possible unless otherwise specified by the client. We will then send out an email confirmation and a friendly reminder of the appointment a day before.
On the day of your appointment
Our estimator will arrive right on the dot, not a minute more or a minute less – if by any change he is running late you will be contacted either by him or the office ahead of time and will be given a ETA, we know your time is valuable and want to respect it. You’ll quickly identify him by the company vehicle and our Sunwest Painting logo parking in front of your house. He will then ring your doorbell with a smile and his business card. To protect the integrity of the floor our estimators wear boot covers or will remove their shoes if you ask them too.
Once inside, he will ask what your project consists and ask for a walk trough. As he hears you speak he will be taking notes, pictures (with your permission), and measuring square footage. He will give you plenty of time to ask any questions and will then explain to you the process involved and products needed. All of our estimators are painting professionals that have worked in the field before and know the do’s and don’t’s for each type of project, they are also very knowledgeable in paint and painting products that will benefit your project.
What happens next?
If estimates are not given on the spot the estimator give you an approximation of the cost and within 48 hours will send you a detail quote. He will also talk about start dates to plan accordingly with your schedule. Our estimators main goal is to inform the client as much as possible and show them why we have all that it takes to get their painting project done on time, professionally and leave them completely satisfied.
Need an estimate? Give Sunwest Painting a call TODAY at 1-866-59 PAINT